Privacy Policy
Last updated: March 25, 2026
Arcane Intelligent Systems ("we," "us," or "our") operates software products and services available through our website and related applications. This Privacy Policy explains how we collect, use, and protect information when you use our services.
Information We May Collect
Depending on how you interact with our services, we may collect the following types of information:
- Account and contact information — such as your name, email address, or other details you provide when creating an account or contacting us.
- Payment-related information — payment transactions are processed by third-party payment providers. We may receive limited transaction details (such as confirmation of payment or subscription status) but generally do not store full payment card details directly.
- Usage data — information about how you use our services, including features accessed and actions taken within our products.
- Device and technical information — such as browser type, operating system, device identifiers, and IP address, collected automatically when you use our services.
- Support communications — messages, emails, and other communications you send to us for support or feedback purposes.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Process transactions and manage your account
- Respond to support requests and communicate with you
- Maintain the security of our services and prevent abuse
- Comply with legal obligations where applicable
Payment Processing
We use third-party payment processors to handle payment transactions. These providers have their own privacy policies governing how they handle your payment information. We do not necessarily store your full payment card details on our own systems.
Cookies and Analytics
Our services may use cookies or similar technologies to maintain session information, remember preferences, and understand how our services are used. We aim to keep the use of tracking technologies minimal and relevant to service functionality. You can manage cookie preferences through your browser settings.
Data Retention
We retain your information for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, and comply with legal requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our services may integrate with or link to third-party services. These third parties have their own privacy practices, and we encourage you to review their policies. We are not responsible for the privacy practices of third-party services.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to access, correct, or request deletion of your data. To exercise any such rights or to make inquiries about your data, please contact us at the email address below.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will indicate the updated date at the top of this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@arcsys.one.