Refund Policy

Last updated: March 26, 2026

At Arcane Intelligent Systems, customer satisfaction is important to us. All purchases are processed by our merchant of record, Paddle, which handles billing, payments, and refunds on our behalf.

Refund Window

You may request a full refund within 14 days of your purchase date, for any reason. No questions asked.

How to Request a Refund

To request a refund, please contact us at support@arcsys.one with your account details and order information. You can also request a refund directly through Paddle's buyer portal using the link in your purchase confirmation email.

Subscriptions and Cancellations

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period, and you will retain access until that period ends. No further charges will be made after cancellation.

Refund Processing

Approved refunds are processed through the original payment method. Processing times may vary depending on your payment provider but typically complete within 5–10 business days.

Contact

For any billing or refund inquiries, please reach out to support@arcsys.one.